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New features from Anveo

Anveo today released another service update which includes a number of new features and updates to existing ones.

Anveo API
Anveo API now supports Anveo Whitelabel/Reseller platform

SMS/Texting in US
Direct SMS/Texting from Anveo US numbers is now open and covers all cellular networks in US with correct SMS Sender ID delivery. SMS/Texting from our Canadian phone numbers will be opened shortly.

Outgoing SMS rate within US was lowered from 4.4 cent per message to just 1 cent per message. Depending on the subscription package SMS Messages can be sent/received using Email, SIP, web portal and HTTP API.

Caller ID Name
TRANSFER Call Flow item was updated to support Canadian CALLER ID NAME pass-through when forwarding a call to another phone number.

Voicemail Call Flow item
Voicemail Call Flow item now supports selecting Voicemail Box from sub-accounts.

Extensions
Calls to a default extension number assigned to a sub-account now handled via internal call flow and not answered calls are now sent to the default Voicemail box configured for the sub-account.

My VoIP News – VoIP

Anveo Direct adds new features

Anveo Direct (Anveo’s wholesale service) has added two new features to its outgoing call termination service.

  1. CDR report now includes trunk details used to deliver a call. This new feature allows Anveo Direct users to configure different trunks for their customers and use CDR reports to obtain usage on a per customer basis.

  2. A new configuration option to Anveo Direct LCR which controls how long Anveo Direct should wait for an underlying carrier to trigger a failover.

My VoIP News – VoIP

Anveo releases service update with a couple of new features

Anveo has released another service update which includes the following new features:

  • Minimum Voicemail duration – this option can be used to ignore short voicemail messages.
  • On Demand Call Recording can now be activated during outgoing calls by pressing ** and call recording will appear in Anveo Inbox.

My VoIP News – VoIP

New business features released by Anveo

Call Parking and Attended Call Transfers

Both Call Parking and Attended Call Transfers fully support Anveo geo redundant infrastructure. For example a user connected to the POP in Canada can park a call and another user can pick up the call while connected to the POP in Hong Kong.

These 2 new features are available with Business subscription only and they can be activated by pressing #* for attended transfers and *01 to park a call on slot 1 and *11 to pickup a call from slot 1.

Anveo Whitelable/Reseller platform users are also able to add these 2 features into custom service packages and offer it to their customers.

SMS in Canada
Anveo now support 2 way SMS/Texting on Anveo phone numbers in Canada. Which means that users can now send and receive SMS/Text Messages in Canada using their Anveo phone numbers in Canada.

Extended Toll Free coverage
Toll Free phone numbers in Brazil are now available.

Infrastructure Update
A few days ago there was a 17 minutes networking outage at the data center in Dallas, TX. During that time the LCR (Least Cost Routing) node became unreachable which resulted in failed outgoing calls to external PSTN numbers. To address the issue Anveo have now deployed a second LCR node in their Canadian data center and all Anveo SBCs were reprovisioned to support automatic failover when communicating with Anveo LCR nodes.

Overall Anveo service reliability
Thanks to the geo redundant infrastructure with mutiple POPs and data centers across the world Anveo service availability over the last 18 months is 99.9997%.

Now all Anveo critical service components have N+1 (at least one extra for everything) and support fully automatic failover (Web Portal and Database instances both have hot standby instances but require special manual switch-over procedure). The latest addition of the second LCR node should bring the overall service availability very close to 99.9999%.

What is in the pipeline?

  • [Anveo Direct] Emergency Services in US and Canada on Anveo Direct platform
  • [Anveo Retail] New POP in Australia
  • [Anveo Direct + Anveo Retail] New interconnect with the local carrier in Australia to offer local call terminations with very low latency.


My VoIP News – VoIP