How is the account manager’s job defined?

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account manager job description for developing healthy client relations. Their role includes the same of determining client needs, suggesting suitable solutions, and making delivery of the project and the responsible attainment of the sales or service goals. They work together with cross-functional teams to meet client expectations and handle problems in time. Quality account managers balance customer satisfaction with company objectives, in most cases through the use of vCRM tools and analysis of data. Being a part of the role requires excellent communication, negotiating and problem-solving skills. They may also perform contract renewals and reporting performance.

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